Hi folks,

after weekend we are getting this info on one of ours database: "An error occurred. Please contact your system administrator". There were no changes in apps or environment during weekend, so have no idea what started to cause this problem.

Please suggest how to identify a problem.

Many thanks, Tomas

asked 02 Jun '14, 01:51

Tomeo's gravatar image

Tomeo
162351
accept rate: 3%


Fixed, meanwhile a FORMSPIDER user password expired, so after reset it works fine.

link

answered 02 Jun '14, 02:07

Tomeo's gravatar image

Tomeo
162351
accept rate: 3%

This may also be helpful -

I get the same error this morning.
I know the Formspider password in Oracle is not expired. However the "arch directory" is full (running on my local machine in 'non-prod')

On the Tomcat window it only says - "java.lang.NullPointerException" Also the only message on the IDE window is - "An error occurred. Please contact your system administrator"

link

answered 28 Jul '14, 07:38

viswapsp's gravatar image

viswapsp
36110
accept rate: 11%

Hi Viswa,

Are you able to connect to the Formspider schema using a SQL editor tool? If so, please check the following post which may help you:

http://osqa.theformspider.com/questions/1841/an-error-ocurred-please-contact-your-system-administrator

Regards,
Ibrahim

(29 Jul '14, 06:31) Ibrahim Sand... ♦♦
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Asked: 02 Jun '14, 01:51

Seen: 1,570 times

Last updated: 29 Jul '14, 06:31


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