Hi, I have an error when opening my local installation of FS. When the browser opens an error occurs: "An error ocurred. Please contact your system administrator". And there is a message java.lang.NullPonterException in tomcat. I looked through this (http://osqa.theformspider.com/questions/1841/an-error-ocurred-please-contact-your-system-administrator) lesson. But it didn't help me.

asked 24 Feb '14, 07:19

Smith's gravatar image

Smith
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accept rate: 0%

edited 24 Feb '14, 17:02

Hi Smith,

It's a new installation or an existing installation which was working until this problem?

Best,
Ibrahim

(24 Feb '14, 17:54) Ibrahim Sand... ♦♦

Hi, It was working fol a long time and yesterday it stopped working.

(25 Feb '14, 02:00) Smith

Hi Smith,

Please make sure that you are able to login to the formspider schema in your database. This error can be occured when the schema password is expired. Also, if you have changed the password since the installation, please make sure that the formspider schema password specified in your middletier is correct.

If the explanations above do not help, you can re-install the middletier using Formspider installer (by selecting "Formspdier Middle Tier Components --> Use existing Tomcat Server installation" option). Note that you have to backup your custom images ve css files and copy them back to the reinstalled middletier.

Hope this helps,
Ibrahim

link

answered 25 Feb '14, 06:36

Ibrahim%20Sandalli's gravatar image

Ibrahim Sand... ♦♦
1.5k5
accept rate: 25%

Thank you very much! I appreciate your help! Password has expired and now it works!

(25 Feb '14, 08:03) Smith
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Asked: 24 Feb '14, 07:19

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Last updated: 25 Feb '14, 08:03


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